What do you want to do today?
Learning from our customers
Most Sanctuary customers are happy with our homes and services but we don’t always get it right. When we get things wrong we want to hear from you so we can take action to learn and improve. We’re committed to telling you how we’re making things better, and – where possible – the impact of each of our changes.
Would you like to make a difference? Join others to scrutinise how we’re performing and help fellow residents shape our services.
Our purpose
Sanctuary is a housing and care provider. We were set up over 50 years ago to deliver housing and care to those who need it, and that original purpose still guides us today. Throughout our history, acquisitions, mergers and development have enabled Sanctuary to grow into one of the largest not-for-profit housing associations in the UK.
Supported living
Through Sanctuary Supported Living, we provide quality supported housing. We equip people with the confidence and life skills they need to live independently.
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Care services
We manage around 110 care homes under Sanctuary Care. We believe in going beyond basic provision of care to enrich people’s lives – whether those people are the residents of our care homes themselves, their loved ones or our teams.
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Homes to buy
We offer a wide range of properties from contemporary apartments and family homes to homes for first-time buyers to get onto the property ladder.
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Student accommodation
Sanctuary Students manages accommodation for thousands of students across England and Scotland, providing more than just a room.
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Retirement communities
Retirement communities properties are located across England with 29 purpose built or adapted services which provide housing for people aged over 55.
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Technology enabled living
Sanctuary provides assistive technology support packages for older and vulnerable people.
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