Contact us

Office address

Sanctuary Housing, Woodview House, Torbay Business Park, Woodview Road, Paignton TQ4 7HP

General enquiries

Open Monday to Friday, 8am to 8pm and Saturday 9am to 1pm.

Tel: 0800 083 9283 or 0300 123 3515

Email: contactus@sanctuary-housing.co.uk

Repairs

Open 24 hours a day, 7 days a week, including public holidays.

Tel: 0800 916 1433 or 0300 123 3561

Online: Using secure login

Text: 07795 265 843

Typetalk / minicom: 01482 580 576

Email: cscrequests@sanctuary-housing.co.uk (non-emergency repairs only)

Gas safety

Open Monday to Friday, 9am to 5pm.

Tel: 01803 696112 or 01803 969148

Out of hours: 0800 288 9289

Antisocial behaviour support

Open Monday to Friday, 8am to 8pm and Saturday 9am to 1pm.

Tel: 0800 083 9283 or 0300 123 3515

Out of hours: 0300 123 3568 or 0800 916 1522

Email: contactus@sanctuary-housing.co.uk

Get involved with Sanctuary

For resident involvement, please contact your Improvement and Involvement team.

Open Monday to Friday, 8am to 8pm and Saturday 9am to 1pm.

Tel: 0800 083 9283 or 0300 123 3515

Email: contactus@sanctuary-housing.co.uk

Call charges

The '0800' numbers shown above are free if you call from a landline. The ‘03’ numbers are charged at the normal national rate (the same as ‘01’ and ‘02’ numbers) by all providers, including mobile, and are included in ‘free minutes’ if you have them. For exact charges from your mobile phone, check with your provider.